Privacy Policy

First and foremost we would like to assure you THATfirst is committed to protecting you and your family's personal information whenever you are using that-first.com. We want our website to be a safe and enjoyable environment for you. However, in order to provide you with the best possible services we need information about you. We will use your information strictly in line with laws concerning the protection of personal information.

This Privacy Policy relates to our use of any personal information we collect about you through that-first.com. It explains the following:

  • how we collect information about you
  • what information we may collect about you
  • how we will use information we collect about you
  • when we may use your details to contact you
  • whether we will disclose your details to anyone else
  • your choices regarding the personal information you have provided to us
  • the use of cookies on that-first.com and websites linked to that-first.com

1. How and what information will THATfirst collect about me?

THATfirst collects information about you from two sources:

a. Information that you provide us

You voluntarily provide us with information about yourself when you sign up to participate in a service such as newsletters or message boards. In this case you provide us with the minimum information such as your name, email address and location.

Sometimes we need you to provide us additional personal information such as postal address, telephone or mobile number and date of birth when, for instance, you register for a seminar using our online registration system. By entering your details in the fields requested you enable us to provide you with the services you select.

b. Information collected through Analysis software

When accessing THATfirst, identifying data such as IP addresses, URLs of linked websites and information such as time and date of access, viewed websites and categories will be automatically sent to THATfirst through your internet browser. The IP-address is a unique number identifying your computer. This data will be stored by us for reasons of data protection.

In addition to that, we use analysis software and cookies to identify IP addresses and cookies to improve our website, services and the experience of our users. Through analysis software the usage of THATfirst can be analyzed by collecting and storing information such as the daily rate of clicks and views on THATfirst. For cookies, please see below Section 12.

We would like to assure you that this information is not used to develop a personal profile of you. The collected information will only be used in anonymized form for statistic purposes.

 This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").  Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

2. How will THATfirst use the information they collect about me?

We will use your personal information to improve our website and our services for you and only to the required extent.

We will use your personal information:

  • to provide you the service you have signed up for; for instance events newsletter or downloads
  • to contact you about a submission you have made to the website
  • to block and track disruptive use e.g. offensive posts on the message boards
  • to analyse and improve the services offered on that-first.com e.g. to provide you with a more user-friendly navigation
  • for statistic purpose in anonymized form, e.g. by identifying the locations of the users and tracking the number of visits from different countries.

3. When will THATfirst contact me?

We may contact you:

  • regarding any service you may have signed up for and in order to ensure that we can deliver this services to you; e.g. downloads
  • if you have opted to receive further correspondence; e.g. seminar details, events newsletter
  • in relation to any contribution you have made to that-first.com; e.g. on our message boards (see paragraph 6)
  • to invite you to participate in surveys about our services (participation is always voluntary)

Local pages will give you detailed information about how we will contact you in relation to specific services.

4. Will I be contacted for marketing purposes?

We will not contact you for marketing purposes or promote new services to you unless you specifically agree to be contacted for these purposes; e.g. subscription to our events newsletter.

5. Will THATfirst share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in paragraph 7 below. Generally, we will only use your information within THATfirst.

It is possible that we will subcontract several services to other companies, e.g. product shipment, billing etc. These subcontractors will be granted access to your personal information only to the extent required to fulfill the subcontracted services. Our subcontractors will be obliged to treat your personal information confidential and in compliance with data protection laws.

6. How do you respond to offensive or inappropriate content on the THATfirst website?

If you post or send offensive, inappropriate or objectionable content anywhere on or to that-first.com, or otherwise engage in any disruptive behaviour on that-first.com, we may use your personal information to stop such behaviour.

Where we reasonably believe that you are or may be in breach of any of the applicable laws (e.g. content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, school, e-mail/Internet provider or law enforcement agencies about the content and your behaviour.

7. What if I am a user aged 16 or under?

If you are aged 16 or under, please get your parent/guardian's permission before you provide personal information to that-first.com. Users without this consent are not allowed to provide us with personal information.

8. How long will THATfirst keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service or for as long as is set out in any relevant contract you hold with us.

Afterwards, any personal information will be deleted. In the case of any statutory or contractual retention period, the relevant information will be blocked and thereby will not longer be accessible.

9. Can I find out what personal information THATfirst holds about me?

You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. At your wish, we will delete all stored personal information of yours if retention is no longer required for the above mentioned purposes or by legal provisions. In the case of consent, you have the right to revoke your consent for the future.

Please submit your request to the contact point under Clause 14.

10. I am accessing that-first.com outside Germany. Is there anything I need to know?

The THATfirst website places cookies on that-first.com and collects information about international users from these. We also use your IP address to determine which part of the world you are accessing that-first.com from.

11. Do you often make changes to THATfirst Privacy Policy?

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to that-first.com.

12. Can you elaborate on Cookies and the information THATfirst collects through these?

a. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it. Your browser will only permit that-first.com to access the cookies it has already sent to you, not the cookies sent to you by other sites.

During the course of any visit to that-first.com, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device and most likely its user has visited the website before and thus track online traffic flows. This is done on a repeat visit by checking to see and finding the cookie left there on the last visit.

You have the opportunity on your computer or mobile phone browser to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to you and you may not be able to take full advantage of all that-first.com features.

Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

b. How does THATfirst use the information from cookies?

Cookies record information about your online preferences and allow us to tailor the website to your interests. Information supplied by cookies helps us to get to know our visitors and eventually to provide you with a better user experience. For instance: if all our visitors repeatedly go to our Q&A pages, we could highlight these pages and also be able to give you more of what you like.

13. What about privacy policies and cookies of websites linked to THATfirst?

THATfirst contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies. We urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

14. How can I contact THATfirst about this Privacy Policy?

If you have any questions or comments about this Privacy Policy you may contact us.